If you are starting TeamViewer on your Mac running macOS 10.15 (Catalina) for the first time, you will be prompted with the following dialog:
By default, all permissions are set to Denied. Please give permission to the system capabilities manually to use TeamViewer as desired. If you or others need to access the Mac remotely, Screen Recording and Accessibility are required at a minimum.
To allow the access, click the buttons shown in the dialog. Eg. click Open Full Disk Access Preferences.. which will bring you to the Full Disk Access section of the Privacy pane, inside the Security & Privacy preferences:
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TeamViewer QuickSupport Install the TeamViewer QuickSupport app on your mobile device to enable on-demand remote support from technicians connecting from Windows, Mac, Linux computers, Chromebooks, or other mobile devices.
- Streamline and automate routine IT tasks like monitoring, endpoint protection, patching, and data backups for your entire infrastructure with TeamViewer Remote Management – seamlessly integrated with TeamViewer.
- If you simply drag the TeamViewer application file to your Trash, it will leave its configuration files behind on the computer. The correct way to uninstall TeamViewer running on Mac OS X or macOS is to use our built-in uninstall button from within the TeamViewer preferences, as explained below.This is available from TeamViewer version 9 and above, for both the Host module as well as the Full.
- TeamViewer for Mac is an extremely secure solution. All versions have completely secure data channels with exchange key and AES session encryption (256 Bit), the same safety standard used by https / SSL. Download TeamViewer for Mac v13.1.4170.
- Note: TeamViewer QuickSupport and Host are available using our Android apps, which are supported on all Chrome OS devices launched since 2019, and some Chrome OS devices launched before 2019. A list of Chrome OS devices launched before 2019, which support running Android apps, can be found on Google's website.
For the Accessibility access you will need to click the padlock icon in the lower-left corner to make changes. You will be prompted to enter the credentials of an administrator account to continue.
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Put a check next to TeamViewer to grant it access:
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Repeat the same for Screen Recording and Accessibility if desired. Those are required to control your Mac.
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Click again on the padlock in the lower-left corner to prevent further changes.
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Now you can close the Security & Privacy window. The next time you want to receive an incoming connection with TeamViewer, the person connecting to your Mac will be able to see and control your screen.
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The permission status can be reviewed under Help -> Check system access at any time.